Farm Shops & Direct-to-Consumer
Direct to Consumer: For Advisers & Agents
What Direct to Consumer changes for agronomists, agents, vets and consultants.
Advisers need scoped access, defensible records and a way to work across a client base without re-keying. Direct selling converts commodity output into retail value, and the multiple between the two is often larger than any efficiency gain available inside the farm gate. This module provides storefront, subscription boxes, click and collect, farm shop point of sale and the provenance narrative that the platform record can substantiate rather than merely assert.
In their words
What the job actually looks like
These are not marketing personas. Each one is a distinct job with a distinct constraint, and the module is designed so that solving one does not create work for the others.
Local supplier
Selling through the farm shop
Needs simple onboarding and transparent settlement.
- Build the catalogue and set pricing
- Generate provenance from the production record
- Configure delivery, collection and subscriptions
- Onboard local suppliers as vendors
Livestock producer
Selling meat boxes
Needs traceability and food safety documentation attached.
- Generate provenance from the production record
- Configure delivery, collection and subscriptions
- Onboard local suppliers as vendors
- Take orders across web and counter
Box scheme producer
Weekly vegetable boxes
Needs subscription management and predictable picking lists.
- Configure delivery, collection and subscriptions
- Onboard local suppliers as vendors
- Take orders across web and counter
- Pick, pack and fulfil
End to end
How Direct to Consumer runs, start to finish
The module is modelled as a state machine, so at any point the business knows exactly which stage every record is at and what has to happen next.
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1
Build the catalogue and set pricing
This is where the record starts, and getting it right here removes work at every later stage.
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2
Generate provenance from the production record
The platform prompts only for what this stage genuinely needs, and carries everything forward.
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3
Configure delivery, collection and subscriptions
Conflicts with scheme rules, regulatory windows and existing commitments are flagged here rather than discovered later.
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4
Onboard local suppliers as vendors
Capture works offline, so this stage is completed in the field rather than remembered afterwards.
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5
Take orders across web and counter
Everything recorded at this point becomes evidence automatically, in every format that will later ask for it.
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6
Pick, pack and fulfil
This is the stage most businesses currently do twice, once for the operation and once for the paperwork.
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7
Settle vendor accounts
Results feed the whole-farm view, so the effect of this stage is visible against the rest of the business.
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8
Analyse margin against wholesale alternative
The cycle closes here, and what is learned is carried into next season's plan rather than lost.
Capabilities
What Direct to Consumer does
Every capability below is built on the same underlying record, so entering something once is enough for it to appear wherever it is needed.
Record and plan
- Storefront with product catalogue, variants, stock and pricing
- Subscription box management with pause, skip and flexible cadence
- Click and collect with farm shop, locker and partner pickup points
Operate and monitor
- Farm shop point of sale integrated with the same stock and customer record
- Provenance pages generated from the actual production record
- Age verification and duty handling for alcohol products
Comply and evidence
- Food safety, labelling and allergen information management
- Delivery zone, slot and courier integration with cold chain handling
- Customer accounts, order history and reorder prompts
Analyse and improve
- Loyalty, referral and gifting flows
- Local supplier onboarding for a multivendor farm shop offer
- Margin analysis by product comparing direct against wholesale returns
Shopfront
Sell through direct to consumer
A storefront that already knows what you produce, because it reads your holding record. Assurance status, batch and provenance travel with every listing, so a buyer sees the evidence rather than a claim.
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Meat and dairy No listings yet Cold chain and use-by handling required
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Grain and flour No listings yet Sold by weight, priced per tonne
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Fruit and vegetables No listings yet Seasonal availability, grade declared
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Eggs and poultry No listings yet Registered packing centre code shown
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Drink No listings yet Duty status and ABV declared
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Wool and fibre No listings yet British Wool grade where applicable
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Inputs and seed No listings yet Authorisation number shown for treated seed
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Machinery No listings yet Hours, service history and V5C status
What the shopfront handles for you
- Collection, local delivery or carrier Rural postcodes are priced honestly rather than hidden at checkout.
- Weight-priced and graded goods A tonne of wheat and a box of eggs need different maths. Both are handled.
- Assurance carried through Red Tractor, organic certification and farm assurance status shown from the record, not typed in.
- Batch and provenance attached Every order can produce the traceability record behind it.
Worked example
How a business like yours would use Direct to Consumer
The problem: Needs one stock and customer record across counter and web.
What they do
- Build the catalogue and set pricing
- Generate provenance from the production record
- Configure delivery, collection and subscriptions
- Onboard local suppliers as vendors
What changes
- Direct sales value
- Margin per product against wholesale
- Subscription retention
This is an illustrative worked example built from the module design, not a customer reference. Named case studies are published only with the business's written consent.
What we are hearing
The problems people describe to us
These are composite statements drawn from user research conversations, not attributed customer quotes. We publish named references only with written consent.
I am not short of software. I am short of one place where the same field means the same thing in all of it.
The scheme closed on a Tuesday evening. I had the application half built. Nobody told me the budget was nearly gone.
We farm on both sides of the border. Everything takes twice as long and I still cannot see the whole position on one screen.
Audit week costs me three days. Every single record they ask for is already written down somewhere on this farm.
Measurement
How you will know it is working
The module reports against these measures from the day it is switched on, so the value is demonstrable rather than assumed.
- 01Direct sales value
- 02Margin per product against wholesale
- 03Subscription retention
- 04Average order value
- 05Repeat purchase rate
See it working
Book a demonstration on your own holding data
Thirty minutes, using your parcels and your schemes rather than a sample farm, so you can judge it on your own numbers.